Shipping Information
Kovaria Shipping Information
At Kovaria, we are pleased to offer FREE shipping on all orders!
Order Processing Times
Orders are typically processed and dispatched within 1-3 business days after being placed. Once handed off to our shipping carrier, your order is officially in transit. During peak times or holidays, processing may take up to 7 business days.
Estimated Shipping Times
Delivery times vary based on your location and the shipping carrier. Below are estimated shipping times:
🌍 United States: 6-12 business days
🌍 Worldwide: 6-12 business days
Please note that delays may occur due to holidays, peak times, or customs processing. These circumstances are beyond our control and may extend delivery timelines.
Order Changes and Accurate Shipping Details
Customers are responsible for entering correct and complete shipping details at checkout. Inaccurate information may cause processing delays or cancellations. If our system detects address issues, we will email you within 3 business days to verify the details. Failure to respond may result in order cancellation.
If you notice an error in your shipping details, please contact us at support@kovaria.com within 24 hours of placing your order. While we’ll do our best to make changes, we cannot guarantee modifications after this window.
Delayed Delivery
We strive to ensure timely delivery of your orders, but delays may occur due to factors outside our control, such as:
- Severe weather or transportation disruptions
- Courier service delays
- Customs clearance
If we encounter any processing issues with your order (e.g., product availability, address verification), we’ll notify you promptly.
Please note that Kovaria is not liable for delivery delays caused by external factors. However, we will keep you informed about your order status and assist as much as possible.
Lost or Stolen Packages
While we take every precaution to ensure your order reaches you, packages may occasionally be lost or stolen during transit. If this happens:
- Contact us at support@kovaria.com for assistance.
- File a claim with the courier company (we can provide guidance on this process).
- In some cases, we may offer a replacement depending on the situation.
Please note: Kovaria is not liable for lost or stolen packages, as these are beyond our control. Filing a police report may also help in unresolved cases.
Shipping Policy Updates
Kovaria reserves the right to modify this Shipping Policy at any time without prior notice. Customers are responsible for reviewing the most up-to-date version before purchasing. By completing your purchase, you agree to the terms outlined in this policy.
For any questions or concerns, feel free to reach out to us at support@kovaria.com. We’re here to help!